Flex Microtransit Fare Policy 

GLTC has opened a public comment period on a proposed Flex Microtransit fare change. Here’s what’s proposed, why, and how to make your voice heard.

What’s changing?
The proposed fare for GLTC Flex Microtransit would increase from $2.00 to $4.00 per trip.

Does this affect regular bus fares?
No. The proposal applies only to GLTC Flex. Fixed-route bus fares are not affected. Period passes for example, (31- Day Pass) will not be applicable on Flex if policy is adopted.

Why is the increase being considered?
The proposed fare is intended to support the long-term sustainability and operational viability of Flex and to better align the fare with the cost of providing the service.

Has a decision been made?
No. No final action will be taken until after the comment period. The GLTC Board of Directors will review all public comments, staff recommendations, service planning information, and operational impacts before deciding.

How do I give feedback?

In person at the GLTC Transfer Station, 800 Kemper Street, Lynchburg, VA 24501, on any of these dates:

Mail: “Proposed Flex Fare Increase,” GLTC, P.O. Box 11286, Lynchburg, VA 24501

Email: feedback@gltconline.com (subject line: “Proposed Flex Fare Increase”)

What’s the deadline?
July 29, 2026 is the last day to submit comments.

Can I get an accommodation to attend?
Yes. ADA accommodations are available — contact GLTC at 434-455-5080 or feedback@gltconline.com at least 72 hours before a session.

2026 Route Updates 

GLTC is initiating the formal public comment process for proposed service changes to Routes 1A, 1B, 5, 9, and 11. Customers are encouraged to review the proposed changes below and submit feedback through any of the channels listed. All comments received will become part of the official record and will be provided to the GLTC Board of Directors as part of its decision-making process. Summary of Proposed Changes:

• Routes 1A and 1B will no longer serve the lower Plaza.
• Route 5 will begin service at 8:15 a.m. at the GLTC Transfer Station, Monday through Friday.
• Route 9 will serve the lower Plaza but will no longer serve the downtown area. The revised routing will include Park Avenue, Lakeside Drive, Oakley Avenue, and Stadium Road, avoiding the Lynchburg Expressway en route to the GLTC Transfer Station (800 Kemper Street).
• Route 11 will begin service at 7:15 a.m. at the GLTC Transfer Station, Monday through Friday.

Public Comment Sessions GLTC Transfer Station, 800 Kemper Street, Lynchburg, VA 24501

Date and Times

• July 11, 2026 10:30 a.m. – 12:30 p.m.
• July 20, 2026 4:00 p.m. – 6:00 p.m.
• July 22, 2026 9:30 a.m. – 11:30 a.m.
• July 28, 20263:00 p.m. – 6:00 p.m.

Deadline to Submit Comments: August 3rd, 2026

How to Submit CommentsIn writing: “2026 Route Updates,” Greater Lynchburg Transit Company, P.O. Box 11286, Lynchburg, VA 24501By email: feedback@gltconline.com (reference “2026 Route Updates” in the subject line)

In person: At any public comment session listed above

ADA AccommodationsAccommodations under the Americans with Disabilities Act are available upon request. Please contact GLTC at least 72 hours in advance of a public comment session by calling 434-455-5080 or emailing feedback@gltconline.com.